How should I respond to arguments or disputes between young people?
Contents
- Introduction
- What causes challenging behaviour?
- How can I promote positive behaviour in my section?
- How should I respond to challenging behaviour?
- How can I discuss behaviour with the parent or carer?
- How should I respond to arguments or disputes between young people?
- Teaching skills in managing behaviour
- Some questions and thoughts to think about in terms of the leadership team
- Sources of support
- Further Information
How should I respond to arguments or disputes between young people?
In addition to the guidance above:
- respond quickly
- avoid assigning blame; allow each young person an equal opportunity to give their side of the story
- establish all the facts; don’t make assumptions
- support the young people to understand how the other person may feel
- positively acknowledge where a young person has owned up and/or apologised
- if a young person has not owned up, rather than force the issue, focus on what happened and ask young people what they can do to prevent a reoccurrence
- try to find a way to defuse an incident so that no one loses face.