Upcoming improvements to our digital system

We’re launching a new digital system, which you'll be invited to access by signing in to scouts.org.uk. Once invited, your feedback will be key to helping us improve the system and make your volunteering experience as easy as it can be. 

Created in collaboration with volunteers, the system is designed with your day-to-day experiences in mind. Now it’s in use, it’s natural for tweaks to be needed as everyone gets online and used to the new ways of doing things. 

We’ll regularly update this page with the improvements we’re working on, and the changes we’ve made to make sure the system supports you in your volunteering at Scouts. 

• References and Welcome Conversations for those in Holding roles: we’re actively exploring if we can recognise historic data where it’s not currently pulling through to new roles.  
• Adding email addresses to Data Explorer: work is underway to make this function visible.   
• Signing in to scouts.org.uk: working on making sure that no-one receives an error message once signed in.

• Submitting a reference: Referees now receive reference requests directly from the system.  
• Renewing a permit: permit renewals can now be submitted without any issues.  
• Learning completion and role going to full: If learning was the only outstanding item preventing your role from going full, the system now quickly updates your role status once learning is completed. 
• Learning Assessor view: Learning Assessors can see all that they need to in My Learning.  
• Navigating the system: we’ve added more text to the system so it’s easier to navigate.  
• Language of system emails: Improved the wording of emails across the system, to make sure the messages are clear.
• Digital tool guides: Updated user guides, including writing new user guides for My Learning.  
• Member search: Improved search performance so it’s easier to find members on My Membership, with results returned faster.
• Permit expiry dates: Permit expiry dates are now visible on My Membership.