Suspensions

Before Compass Freeze (until 6 November) 

• The applying and lifting of suspensions can be recorded on Compass until 6 November

During Compass Freeze (from 7 November) 

Applying Suspensions 

• Suspensions must continue to be applied as normal, however, instead of submitting them through Compass, they must be submitted through this online form [Link to be added on 1 Nov].
• The online form should be filled in jointly by the requesting Lead Volunteer (Commissioner) and the authorising Lead Volunteer (Commissioner).
• Once submitted, UKHQ will notify the suspending Lead Volunteer within 24 hours if anyone else needs to be informed of the suspension, which should be carried out as normal.
• The rest of the suspension process applies as normal. 

Lifting suspensions

• Suspensions for non-compliance can’t be lifted while Compass is offline, as it is not possible to record the completed training or criminal record check against a volunteer’s record.
• Other suspensions should continue to be lifted as normal, however, instead of lifting these via Compass they must be lifted using this online form [Link to be added on 1 Nov].
• The rest of the process for lifting suspensions applies as normal. 

From Go-Live (From 21 November for Early Adopters and from 28 November for everyone else) 

• Any suspensions applied or lifted while Compass is offline will be recorded on the new system by the UKHQ Safeguarding Team in the two weeks after Go-Live.
• The suspension process through the new digital system must be used. 

 

Additional information relating to specific types of suspension:

Suspensions relating to learning

• Learning cannot be recorded while Compass is offline. 
• For suspensions relating to Safety or Safeguarding learning completion, please read the learning interim processes for further details. 

Suspensions relating to criminal record checks 

• If a volunteer’s criminal record check expires while Compass is offline, they will be considered as non-compliant from the date of expiry (as usual) and should be suspended.
• Suspensions for expired criminal record checks can’t be lifted while Compass is offline, unless otherwise notified by the UKHQ Safeguarding Team. 

HQ Suspensions 

• If a suspension is applied or lifted by UKHQ while Compass is offline, the UKHQ Safeguarding Team will contact the volunteer by phone and follow this up in writing as usual.
• The UKHQ Safeguarding Team will also notify the relevant Lead Volunteer(s) by phone/email as usual. 

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