Suspensions

The applying and lifting of suspensions can be recorded on Compass until 6 November

Applying Suspensions

Suspensions must continue to be applied as normal, however, instead of submitting them through Compass, they must be submitted through this online form.
The online form should be filled in jointly by the requesting Lead Volunteer (Commissioner) and the authorising Lead Volunteer (Commissioner).
Once submitted, UKHQ will notify the suspending Lead Volunteer within 24 hours if anyone else needs to be informed of the suspension, which should be carried out as normal.
The rest of the suspension process applies as normal.

Lifting suspensions

Suspensions for non-compliance can’t be lifted while Compass is offline, as it is not possible to record the completed training or criminal record check against a volunteer’s record.
Other suspensions should continue to be lifted as normal, however, instead of lifting these via Compass they must be lifted using this online form.
The rest of the process for lifting suspensions applies as normal.

Any suspensions applied or lifted while Compass is offline will be recorded on the new system by the UKHQ Safeguarding Team in the two weeks after Go-Live.
The suspension process through the new digital system must be used.

Additional information relating to specific types of suspension:

Learning cannot be recorded while Compass is offline.
For suspensions relating to Safety or Safeguarding learning completion, please read the learning interim processes for further details.

If a volunteer’s criminal record check expires while Compass is offline, they will be considered as non-compliant from the date of expiry (as usual) and should be suspended.
Suspensions for expired criminal record checks can’t be lifted while Compass is offline, unless otherwise notified by the UKHQ Safeguarding Team.

If a suspension is applied or lifted by UKHQ while Compass is offline, the UKHQ Safeguarding Team will contact the volunteer by phone and follow this up in writing as usual.
The UKHQ Safeguarding Team will also notify the relevant Lead Volunteer(s) by phone/email as usual.