Interim processes for when Compass goes offline
Compass is going offline soon, discover how this will affect you and your volunteering
Compass freeze, local data and interim processes
To enable us to migrate your data from Compass to the new digital system accurately, Compass will be going offline for 2 to 3 weeks before we Go-Live with the new system. We sometimes refer to this period as ‘Compass Freeze’.
Compass is now offline for all volunteers from 11.59pm on Wednesday 6 November.
From the start of Compass Freeze:
- You will have no further access to Compass, including after Go-Live
- Processes which use Compass will either stop, or have interim arrangements. The processes affected by Compass Freeze and the interim arrangements can be found in the contents on this page.
Compass will continue to be offline up to the go-live of the new digital system. Go-Live will be staggered from:
21 November for Early Adopter Counties/Areas/Regions
28 November for all other Counties/Areas/Regions
The specific date you will Go-Live will be shared closer to the time. Compass will not be accessible again after go-live.
Local Data during Compass Freeze
As volunteer records will be inaccessible when Compass goes offline, it’s important that Districts and Counties have access to records to reduce the impact on how Scouts runs locally.
On 7 November (first day of Compass Freeze) all County/Area/Region and District Lead Volunteers (Commissioners) will receive an email with a link to a password protected report, followed by a text message with the password. The report will contain the following information for all volunteers within their area:
- Membership Number
- Name
- Email Address
- Phone Number
- Role(s)
- Status (Provisional, Full or Suspended)
- Country, Region, County, District, Group, Section
- Disclosure expiry date
- Safety training expiry date
- Safeguarding training expiry date
- First Aid training expiry date
- Current valid permits
Within the report, there will be one editable notes section to record any information you need to locally while Compass is offline. You’ll need to use these notes to update the new digital system after Go-Live.
On 12 December these files will be deleted, and all local access removed.