Skip to main content

Compass is offline while we prepare our new tools

Compass is offline while we prepare our new tools

Compass is now offline. Read more

Discover what this means

Manage my team

Guide and training clips on how to add a new member, assign a role, create and close a sub-team and send a message to my team

Tasks for all volunteers

Send a message to my team or unit

To watch in full screen, double click the video

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'.

3. Click 'My Teams' or 'My Units'.

On the 'My teams' page:

4. Click 'Select'.

5. Click 'Send message' from the dropdown menu.

On the 'Send message' page:

6. Type the subject and message into the boxes.

If you'd like to add an attachment, click 'Browse', select a file from your device, and click 'Open'.

7. Click 'Submit'.


Tasks for Lead Volunteers, Team Leaders and Chairs

Add a new member

To watch in full screen, double click the video

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'.

3. Click 'My units'.

On the 'My units' page:

4. Click 'Select' under 'Actions'.

5. Click 'Add member' from the dropdown menu.

On the 'Add member' page:

6. Type the member's 'First name', 'Surname', 'Date of birth', 'Postcode' and Email' into the boxes.

If the member was part of Scouts in the past and you know their membership number, switch the toggle button 'Scouts member' to 'Yes', and type their membership number into the box.

7. Click 'Search'.

 

If there aren’t matches, or if the options don’t match the member:

8. Click 'Add new member'.

9. Type 'Country of residence' into the box.

If the country of residence isn't the UK, select 'Yes' or 'No' to confirm if the member was a resident in the UK at any time since their 10th birthday. 

10. Tick the acknowledgement box.

11. Click 'Add member and assign role'.

On the 'Assign new role' page:

12. Type the 'County', 'District', 'Group' and 'Section' into the boxes.

13. Select a 'Team' and 'Role' from the dropdown menus.

14. Type a 'Start date' into the box.

15. Click 'Assign role'.

 

If there’s a match for your search that corresponds with the member:

8. Select the member from the list. 

9. Click 'Assign role'.

On the 'Assign new role' page:

10. Type the 'County', 'District', 'Group' and 'Section' into the boxes.

11. Select a 'Team' and 'Role' from the dropdown menus.

12. Type a 'Start date' into the box.

13. Click 'Assign role'.

 

To watch in full screen, double click the video

Assign a role

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the top right (if you’re using a phone, click the menu button on the top right):

2. Click 'Search member'.  

On the 'Member search' page:

3. Type the member’s name into the search box.

You can also search a member by their membership number, unit, email, team, role and accreditation. You'll need to select the 'Filter by' option from the dropdown menu. 

4. Click 'Search'. 

5. Click 'Select', under 'Actions'.

6. Click 'Assign role' from the dropdown menu.

On the 'Assign new role' page:

7. Type the 'County', 'District', 'Group' and 'Section' into the boxes.

8. Select a 'Team' and 'Role' from the dropdown menus.

9. Type a 'Start date' into the box.

10. Click 'Assign role'.


End a role

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the top right (if you’re using a phone, click the menu button on the top right):

2. Click 'Search member'.

On the 'Member search' page:

3. Type the member’s name into the search box.

You can also search a member by their membership number, unit, email, team, role and accreditation. You'll need to select the 'Filter by' option from the dropdown menu. 

4. Click 'Search'. 

4. Click the member’s name.

On the left-hand side menu, under the member's name (if you’re using a phone, click the menu button on the top right and click on the member’s name):

5. Click 'Roles'.

On the member's current roles page:

6. Click 'Select' under 'Actions'

7. Click 'End role' from the dropdown menu.

On the 'End role' page:

8. Select the 'Source of leaving' and 'Detailed reason for leaving' from the dropdown menus.

9. Type your comments into the box. 

10. Select 'Effective End Date'.

9. Click 'Submit request'.


Create a sub-team

To watch in full screen, double click the video

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'.

3. Click 'My teams'.

On the 'My teams' page:

4. Click 'Select' under 'Actions'. 

5. Click 'Add sub-team'.

On the 'Create sub-team' page:

5. Type the 'Sub-team name' into the box.

6. Select 'Yes' or 'No' to inherit permissions from parent team.

7. Click 'Submit'.

A message will appear at the bottom of the screen confirming the sub-team has been successfully created.

Please be mindful that you need to refresh your browser to see the sub-team you've created. 

 
Close a sub-team

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'.

3. Click 'My teams'.

On the 'My teams' page:

4. Click the team name.

On the 'Team' page:

5. Scroll down to the 'Sub-teams' section and click 'Select'.

6. Click 'Close sub-team' from the dropdown menu.

On the 'Close sub-team' page:

7. Click 'Submit'.


Create a new unit

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'.

3. Click 'View all units'.

On the 'View all units' page:

4. Type the unit name into the search box.

You can also search by Country, Region, County, District and Group. You'll need to select the 'Filter by' option from the dropdown menu. 

5. Click 'Search'.

6. Click the 'Unit name' from the list.

On the left-hand menu, under the unit's name (if you’re using a phone, click the menu button on the top right):

7. Click 'Details'.

On the 'View all units' page:

8. Click the 'Select an action' button.

9. Select 'Add unit' from the dropdown menu.

On the 'Add unit' page:

9. Type the requested information for the sections 'Level details', 'Contact details', 'Meeting place details' and 'Correspondence address'.

10. Click 'Submit'.


Update unit details

Start by signing in to scouts.org.uk.

On your welcome page: 

1. Click ‘My membership’. 

On the left-hand side menu (if you’re using a phone, click the menu button on the top right):

2. Click 'Teams'. 

3. Click 'View all units'. 

On the 'View all units' page: 

4. Type the unit name into the search box.

You can also search by Country, Region, County, District and Group. You'll need to select the 'Filter by' option from the dropdown menu. 

5. Click 'Search'.

6. Click the 'Unit name' from the list.

On the left-hand menu, under the unit's name (if you’re using a phone, click the menu button on the top right):

7. Click 'Details'.

On the 'View all units' page:

8. Click the 'Select an action' button.

9. Select 'Update unit' from the dropdown menu.

On the ‘Update unit’ page: 

9. Click ‘Level details’, ‘Contact details’, ‘Meeting place details’ and ‘Correspondence address’ to edit the details. 

10. Click ‘Update’.