Overdue training emails

To help us make sure our members are keeping up to date with their First Response learning, we email to support them to complete their learning when it expires. 

You can read the text for each email below - all details in italics are personalised in the email.

Last updated on 23 September 2024. 

Important – you need to complete your Scouts training

Hi Knownas name,

We checked Compass on Date and it showed that your First Response Learning is overdue.  

It’s best if most of our volunteers are equipped with the skills and knowledge to react in a first aid emergency. There must also be at least one fully trained first aider present at any Scouting activity.  

Our First Response learning will teach you how to react in an emergency and how to provide basic first aid, whilst also covering young people specific first aid treatment.

It’s for this reason we would ask you to try to complete this learning as soon as possible.

How to complete First Response

Our First Response is split into two modules 10A (theory) and 10B (practical validation). It’s also delivered locally, with many Counties, Areas and Scottish Regions delivering the course differently.  

Different methods of delivery include:

• A face-to-face six-hour training course
• The blended model - a two-and-a-half-hour eLearning module, three-hour online facilitated session, and then a short (15 to 20 min) face-to-face validation session
• 3 x two-hour online facilitated sessions, followed by a short (15-20 min) face-to-face validation session

You’ll need to contact your local training team to find a suitable option for you. If you’re unsure who your Training Adviser is, your Lead Volunteer should be able to help. You may also find details on how to complete a local course on your County, Area or Region website.

Please arrange to attend a course or complete the training as soon as possible. You can find more details about First Response on our website.

What if I've already completed First Response or left Scouts?

If you’ve already completed First Response, please check with your Lead Volunteer or local training team to make sure it’s been recorded on Compass.  

If you’ve left Scouts recently, we’re sorry that you received this email. Could we ask that you email your local Lead Volunteer, so they can update our records. If you’re not sure who this is, please complete this form and we will arrange to update our records. This will make sure you stop receiving any further emails related to First Response.

Thank you

The safety of our young people is our number one priority and at the heart of everything we do. We appreciate all the support you continue to offer our young people.

Please make every effort to find a course and complete First Response as soon as possible.  

Best wishes,

Mark Bache

UK People Team Delivery Member

Scouts