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How to become a Welcome Conversation Volunteer

Find out what you need to do to become a Welcome Conversation Volunteer

Welcome Conversation Volunteers

With the Welcome Conversation Volunteer accreditation, you'll help give new volunteers a warm welcome and engage them in a meaningful conversation. You’ll answer any questions they have at the start of their journey, and make sure Scouts is right for them.  

You’ll be a great fit if you:

  • Like to meet new people and share experiences
  • Want to give new volunteers a great start to their journey
  • Are looking for a different opportunity outside of your team’s tasks
  • Are happy to take on extra responsibility
  • Have skills in recruitment from either your own background or within Scouts
  • You simply want to try something new and gain some new skills

Becoming a Welcome Conversation Volunteer

As long as you’ve got the Welcome Conversation Volunteer accreditation you’re able to be a Welcome Conversation Volunteer, which is just an additional task on top of the role you are currently doing.  

You’ll need to be an active, full member of a Group, District or County Team, who's completed the necessary learning, and agreed with the Volunteering Development Team Leader that you’re happy to take on these responsibilities.  

If your only role is a Trustee, or you don’t have a criminal record check, you won’t be able to get the accreditation. For example you could be a Section Team Member in a Group, or a Volunteering Development Team Member in a District / County/Area/Region (Scotland).   

Some volunteers will be able to do this as default as part of their role. Other volunteers will need to be given permission to do this through an accreditation at the discretion of the Lead Volunteer or Volunteering Development Team Leader. 

If you’d like to become a Welcome Conversation Volunteer speak to your Volunteering Development Team Leader or Lead Volunteer about the opportunity. They’ll be able to give the accreditation to you if you meet the criteria and have completed the relevant learning.  

Find out more about Volunteering Development Team Accreditations.

Learning

To gain the Welcome Conversation Volunteer accreditation, you’ll need to complete the relevant learning on scouts.org.uk. It consists of three videos plus some scenario-based questions, and takes approximately 15-30 minutes to complete.   

All Lead Volunteers, Team Leaders and Sub-Team Leaders need to complete this learning before delivering their first Welcome Conversation.