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Suspension process for no criminal record check application

Understand when and how to suspend volunteers who haven't applied for a criminal record check

Interim process for when Compass goes offline

This process will be impacted by Compass going offline for everyone from Thursday 7 November 2024. For details on how this process is impacted and what you'll need to do instead, please take a look at our interim processes.

Find out more about the interim processes

We’re introducing new digital tools to improve volunteering. Follow the process based on your access to the new system.

Find out when the new system will go live in your County

Suspending volunteers with no criminal record check application

If after 30 days (in England, Wales, Northern Ireland) or 60 days (in Scotland and British Scouting Overseas) of being added to Compass as a new adult, or expiry of their disclosure for an existing adult, a completed disclosure application has not been made, the relevant commissioner (normally the District Commissioner) will be informed that they must suspend the individual concerned.

Suspensions are not an automated process, however they are mandatory and Commissioners will need to complete the suspension process on Compass (including obtaining the approval of the next Commissioner up in the line manager chain). It's critical that ‘No valid disclosure’ is selected as the suspension reason.

The Commissioner must also inform the individual concerned and their line manager (usually by telephone or face-to-face meeting). You should also follow this up in writing and you can use the email template provided.

An alternative to suspension is to close the role(s) that require a disclosure. For some people, particularly new volunteers and Occasional Helpers, this might be the best approach to adopt.

Once suspended on Compass, individuals who have an email address on Compass will automatically receive email notification of their suspension.

You must also send them the notes for a person under suspension, you can find the most up to date version in POR Rule 16.4.

Commissioners should be aware of their ability to modify the suspension conditions in order to enable the suspended person as a parent or carer to participate to some extent in Scouting with their child (for example, to attend award presentations or to drop off and pick up their child). Any modifications must be kept to a minimum, communicated in writing to the individual and must not allow the suspended person to engage in regulated activity (for example by taking on a leadership function or to attend camp). See POR Rule 16.4.2.7.

If suspensions are not implemented by the relevant Commissioner, and/or a disclosure application is not submitted or the role closed within seven days of notification, the matter will be escalated automatically to the next Commissioner up in the line management chain.

Lead Volunteers must suspend volunteers if the criminal record check isn’t requested within 30 days (England and Wales) or 60 days (Northern Ireland, Scotland and British Scouting Overseas) after being added to scouts.org.uk or the criminal record check expiry date. 

Suspensions are not an automated process. Lead Volunteers need to complete the suspension process on scouts.org.uk, selecting ‘No valid disclosure’ as the suspension reason, and obtaining approval from the next relevant Lead Volunteer (Approver) 

The Lead Volunteer must also inform the volunteer and their Team Leader or Lead Volunteer (usually by telephone or face-to-face meeting). You should also follow this up in writing and you can use the email template provided.

If the criminal record check isn’t requested and the relevant Lead Volunteer doesn’t suspend the volunteer or close the volunteer’s role within seven days of the notification, the matter will be escalated automatically to the next relevant Lead Volunteer. 

You must also send them the notes for a person under suspension, you can find the most up to date version in POR Rule 16.7.

Like any other suspension, Lead Volunteers can make modifications to the suspension (e.g. to allow a parent or carer to attend award presentations or to drop off and pick up their child).  

Please read the Suspensions Process for Lead Volunteers for more information.

  

Ending the suspension

Once suspended, in order to be unsuspended the individual concerned will need to complete a disclosure application, obtain a valid disclosure and complete the vetting process. Once they have cleared the vetting process the relevant Commissioner and Appointment Secretary will be notified and the individual will be unsuspended by HQ. The Commissioner will need to contact the individual concerned and tell them that they have been unsuspended. They must confirm this in writing.

If a disclosure has not been applied for within 60 days (in England, Wales and Northern Ireland) or 90 days (in Scotland and British Scouting Overseas) following their suspension, the roles held by the individual concerned will be closed. If they subsequently wish to re-join Scouting they will need to restart the joining process.

The suspension is automatically lifted on scouts.org.uk when a criminal record check application is recorded on scouts.org.uk.  

If the volunteer doesn’t have a criminal record check application in place after 30 days (England and Wales) or 60 days (Northern Ireland, Scotland and British Scouting Overseas), the Lead Volunteer may end the volunteer’s role. 

If the volunteer wishes to re-join Scouts in the future, they’ll need to restart their joining journey. 

  

Process and notifications

There are three key elements to the mandatory suspension process regarding disclosures. These are:

  • Welcome and reminder service for new adults joining Scouting who require a disclosure
  • Reminder service for existing adults whose disclosure requires renewal
  • The suspension and unsuspension of adults who have not submitted a disclosure application

In order for these systems to work efficiently, it is important that all volunteers (including Occasional Helpers and Non-Member PVG in Scotland) have a valid email address recorded on Compass so that the reminders are not missed.

You can view a process overview diagram that summarises the detail below.

When volunteers are required a criminal record check, they’ll receive a notification at scouts.org.uk when:

  • Joining (or re-joins) Scouts
  • Their criminal record check will expire, and a new one is required
  • They’ve been suspended for not submitting a criminal record check
  • They’ve been reinstated after submitting a valid criminal record check

Their Team Leader or Lead Volunteer will also receive these notifications.

  

Volunteers joining (or re-joining) Scouts

These adults will receive a welcome email two days after they are added to Compass (Note: the “clock” starts when they are added to Compass, not from the role start date). The email will remind them that obtaining a disclosure plays an essential part in safeguarding the young people in the Movement. It will also explain how to obtain a valid disclosure and that they need to complete the application process within 30 days (in England, Wales and Northern Ireland) or 60 days (in Scotland and British Scouting Overseas). This email will be copied to their line manager, the relevant Commissioner and Appointment Secretary.

If a completed disclosure application has not been made within 20 days (in England, Wales and Northern Ireland), 40 days (in Scotland) or 30 days (in British Scouting Overseas), a reminder email will be sent to the individual and copied to their line manager, the relevant Commissioner and Appointment Secretary.

When volunteers join (or-rejoin) Scouts, they’ll be prompted to complete their personal details when they first log in to scouts.org.uk and to request their criminal record check.  

The volunteer and their Team Leader or Lead Volunteer will receive up to 2 reminder notifications if the criminal record check isn’t requested in:

  • England and Wales: 15 days and in 30 days.
  • Northern Ireland, Scotland and British Scouting Overseas: 20 days and 60 days. 

The Lead Volunteer must suspend the volunteer if the criminal record check hasn’t been requested within:

  • England and Wales: 30 days of joining (or re-joining) Scouts.
  • Northern Ireland, Scotland and British Scouting Overseas: 60 days of joining (or re-joining) Scouts. 

  

Volunteers who need to renew their criminal record check

These adults will receive reminder emails informing them that their disclosure is about to expire approximately 90 days, 60 days and 30 days before it does. The email(s) will explain what they have to do in order to apply for a new disclosure. Their line manager, relevant Commissioner and Appointment Secretary will also be informed at 90, 60 and 30 days that the disclosure is about to expire.

If by the time the original disclosure expires a completed application has not been made, further reminders will be sent after 1 day and 20 days (in England, Wales and Northern Ireland) or 40 days (in Scotland) or 30 days (in British Scouting Overseas) after expiry.

The volunteer, their Team Leader and Lead Volunteer receive notifications informing the volunteer’s criminal record check will soon expire, and what they have to do to apply for a new criminal record check. 

The notifications are sent 90 days, 60 days and 30 days before the expiry date. 

If the criminal record check hasn’t been requested by the expiry date, the Team Leader and the Lead volunteer receive further notifications 1 day after the expiry date and:

  • England and Wales: 20 days after expiry date.
  • Northern Ireland, Scotland and British Scouting Overseas: 40 days after expiry date. 

The Lead Volunteer must suspend the volunteer if a completed criminal record check application has not been made within:

  • England and Wales: 30 days after expiry date.
  • Northern Ireland, Scotland and British Scouting Overseas: 60 days after expiry date.

  

Obtaining a criminal record check

The process for obtaining a criminal record check remains unchanged. You can find additional guidance about how to process a criminal record check in the following locations below: