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My Membership will be unavailable from 4am to 2pm on Thursday 16 July. Thank you for your patience 

My Membership will be unavailable from 4am to 2pm on Thursday 16 July. Thank you for your patience 

My Membership will be unavailable from 4am to 2pm on Thursday 16 July

Call UK Headquarters immediately (24 hours) on 0345 300 1818 or +44 20 8433 7100 if: 

  • A fatality occurs as a consequence of a Scouting activity 

  • A likely hospital stay of 3 or more days is required 

  • Multiple casualties from a reportable incident with overnight hospitalisation 

  • Collapse of a significant structure (whether injury was suffered or not) 

Keeping everyone safe: your role in reporting incidents

As a volunteer, you play a key role in keeping young people and volunteers safe. One of the most important ways you do this is by make sure incidents are reported promptly and accurately, both locally and nationally through Scouts, and, when needed, to other relevant agencies.

Reporting and recording incidents isn’t about blame. It helps us understand what happened, learn and share from it, and improve how we keep everyone safe.

Being prepared for emergencies

If an emergency does happen, having clear steps makes all the difference. Make sure you know what to do, who to contact, and how to get help, and follow the Purple Card: What to do in an emergency. It’s also important that everyone taking part in an activity understands what will happen if something goes wrong.

Good preparation, clear communication, and prompt reporting help us all create safe, positive experiences for young people and volunteers.