By 2023: 

  • we will develop a better website based on user experiences ensuring that volunteers can find the right information quickly 


Our volunteers currently find it difficult to access information and resources online. We know our website is outdated so we are developing better online resources based on research into the user experience. 

We want to make it easy to find the right information and resources quickly so volunteers can spend more time delivering an inspiring programme. 


This initiative is in the planning phase. 

This initiative is connected to the digital strategy and our focus will be on a single, joined-up online experience where volunteers can go for all their Scouting activities including programme planning, learning and development, and other resources. 

Next steps for volunteers 

  • There are currently no actions for volunteers 
  • As you can see, we now have a new home page for the website. We are using an agile methodology which means we will continuously develop our online services based on how people use them.
  • Follow the Digital blog for updates on how to participate in development and testing