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Account Handler

Overview of the role

Act as a prime contact point for Unity's portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements.  Ensure efficient administration and management of their policies and the overall client relationships through excellent customer service.  Additionally encourage them to purchase any additional insurance needs from Unity to meet the company's business objectives.  Work on various new business campaigns to cross sell and up sell to existing clients.  Responsible for achieving revenue targets for both retention and growth of existing business as well as incoming new business.

Person specification

Working at the Scouts


Before making an application please ensure that you have read the Recruitment and selection policy.

In order for us to monitor the application of our Equal Opportunities policy, we would be grateful if you would also complete the Recruitment Monitoring questions on the Application Form.

If you would to discuss the role in more detail, please contact

If you are unable to apply using the link below, please post your application to:
Human Resources, The Scout Association, Gilwell Park, Chingford, London E4 7QW.

Applicants are advised to read the full application pack before applying.

Account Handler Applicant Pack Oct 2019
PDF – 650.2KB

Closing date for applications is 12pm on Friday 8th November 2019.

Interviews will be held on Tuesday 19th November 2019 at Unity Insurance, Lancing, West Sussex.

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£22,193 per annum, Band C, Level 3

Lancing, West Sussex


35 hours per week

25 days per annum pro-rata plus bank holidays

Closing date:
Fri, November 8, 2019, 12:00 PM

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