Customer service survey

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The Scout Information Centre has been providing excellent customer service to the movement since 1999, and in that time has dealt with hundreds of thousands of telephone and email enquiries.

Open from 8am to 7pm weekdays, and from 9am to 12 noon on Saturdays you can call on 0845 300 1818, email via info.centre@scouts.org.uk or write to Scout Information Centre, Gilwell Park, Chingford, London, E4 7QW.

To help gauge performance and to identify how to further develop our services, a customer service survey has been devised to understand the needs of all members. Take part in the survey until 18 February 2013.

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